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Troubleshooting

If you’re ever having trouble with your NuraLoop, read the following troubleshooting — Please note: do not attempt to disconnect the cable that runs between the two ear buds. This cable is not detachable.

  • Call / Microphone Issues
  • No Sleep
  • Deep Sleep
  • Unresponsive unit
  • TouchDial Troubleshooting
  • Personalisation Troubleshooting
  • Reset your NuraLoop
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