— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users

nura

Support
Everything you need to know about your nuraphone

/G2

Support
Everything you need to know about /G2 software upgrade

Why do my hearing profiles look different?

If you've created multiple hearing profiles and they don't look exactly the same, don't worry — your nuraphones aren’t broken! 

The nuraphone uses extremely sensitive microphones to measure your hearing, so anything that creates sound, such as movement, your breathing and background noise,  can affect the measurement of your hearing and, in turn, change your hearing profile.

When creating your hearing profile, the less noise, the more accurate your profile.



If you're unhappy  with your hearing profiles, please see personalisation troubleshooting or contact us.     

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