The majority of orders over the holiday period continue to be delivered within our standard timeframes. However, due to the combination of increased delivery volume, limited transport, and the introduction of greater safety measures due to COVID, please allow up to an additional week for your delivery. For a summary of transit times, please refer to the Delivery Information article.
Support Operating Hours
Nura's Support Teams located in Australia and the UK will not operate on the following days over the upcoming holiday period:
- Friday, 25th December 2020 (Christmas Day)
- Monday, 28th December 2020 (Boxing Day Public Holiday)
- Friday, 1st January 2021 (New Years Day)
We apologise in advance for any delayed response during this period.
On behalf of Nura, the Support Team would like to wish all customers a safe and healthy Christmas and a Happy New Year.