In my previous email I outlined some of the reported issues we are working on in the planned firmware update for your NuraLoop. I am happy to report we have made significant progress and are releasing a Beta version to a focus group of customers very shortly. Once our Beta testing is complete, we will be releasing a full firmware update for all NuraLoop users, which we expect to be complete by the end of August.
A summary of the key improvements include:
Manual On/Off Mode — a new and optional setting which will enable you to manually turn your NuraLoop on or off by touching and holding both buttons at the same time.
Automatic On/Off Mode — improvements to the nuraloop entering Deep Sleep and having trouble turning it back on.
Voice calls — improvements to increase the reliability and quality of voice calls.
Double Tap Functions — an additional setting for your NuraLoop TouchDials.
Sealing the ear — improving the current app settings for fit detection.
Analog Cable — improving the latency which was reported by a handful of musicians.
Once the software update is available your Satisfaction Guarantee will be renewed by an additional 30 days.
Thank you for your patience and we look forward to your feedback on the NuraLoop improvements with this update.
Dr. Luke Campbell