— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users

nura

Support
Everything you need to know about your nuraphone

/G2

Support
Everything you need to know about /G2 software upgrade

Touch buttons troubleshooting

If your nuraphones' touch buttons aren't working, can you please:  

• Make sure you're connected via Bluetooth. 

• If you're using a cable, remove it.  

Your nuraphones’ touch buttons will only function when you're connected over Bluetooth and all cables are disconnected.

Configuring you nuraphones' touch buttons:  

1. Open the nura app.

2. Tap “menu” > “nuraphone Settings” > “Configure Buttons”.  

TouchButtons_01.jpg settings.jpg
TouchButtons_03.jpg TouchButtons_04.jpg

3. Assign your preferred functions to your desired input interaction

Touch buttons can be disabled entirely by selecting "none".

TouchButtons_05.jpg touchbutton-none.jpg

4. Your touch button settings will be linked to the selected hearing profile.

Your nuraphone will automatically remember the different touch button configurations assigned to each profile. 

nuraphone touch buttons still not working correctly?

Please reset your nuraphones. 

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