— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users

nura

Support
Everything you need to know about your nuraphone

/G2

Support
Everything you need to know about /G2 software upgrade

Upgrading your nuraphones

You’ll need to upgrade your nura app and nuraphones’ software to access the full range of new nuraphone features, including active noise cancellation (ANC)Social Mode and much more.  

Upgrading your nura app: 

After you've downloaded the nura app, it should prompt you when an app update is available, or: 

update via the App Store (for iOS devices) or Google Play (for Android devices).

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Upgrading the nuraphone's software: 

Every now and then, we’ll add significant improvements to the nuraphone with a software (firmware) upgrade. Here’s how to upgrade: 

1. Open the nura app

2. A message should say that an update is available, tap “Start update”, or:  

Tap “menu” > “nuraphone Settings” > “Software update” > “Start update”. 

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3. Your upgrade will begin. 

Feel free to take off your nuraphones, but keep them close to your phone with the screen turned on.

 

Is my nuraphones’ software upgraded?  

1. Open the nura app

2. Tap “menu” > “nuraphone Settings” > “Software update”.

If an upgrade is available, you'll see a red marker next to “Software update”. 

If the red marker isn’t present, your software has already been upgraded. 

 

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Having trouble upgrading your nuraphones' software?

Please see our upgrading your nuraphones to /G2 support video or contact us.   

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