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— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users

nura

Support
Everything you need to know about your nuraphone

/G2

Support
Everything you need to know about /G2 software upgrade

Connecting to the nura app

If you're having trouble connecting to the nura app, can you please: 

1. Check your nuraphones are paired to your device.

2. Make sure the nura app has been updated to the latest version from the Apple App Store or Google Play Store.

3. Make sure you have a stable internet connection.

a) If this is your first time using your nuraphones and the nura app, you will require an internet connection to log in. 

b) If you have previously logged into the nura app, you may connect to the app in offline mode (no internet connection required), however functionality is limited.

4. Restart your device.

5. Reinstall the nura app.


Still having trouble pairing your nuraphones?

Please reset your nuraphones.

 

If you’re receiving an error message on the nura app, you can check what it means.

 

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