Faults and warranty
To return a faulty Nura device purchased from Amazon, please contact us.
IMPORTANT
Only purchases from Nura’s official Amazon stores are covered by the Nura Warranty policy.
Products purchased from Amazon third-party sellers are ineligible.
You must be able to provide your Amazon proof of purchase.
Change of mind returns
To return a Nura device purchased from Amazon, please head to the Amazon Returns Center. We are unable to accept Amazon purchased returns.
IMPORTANT
Only products purchased from Nura’s official Amazon stores are eligible for change of mind returns. Products purchased from Amazon third-party sellers are ineligible.
