Welcome to nura order support!
Here, you’ll find helpful information about your nuraphone order — from pre-purchase enquires, to shipping and delivery information.
Find our most up-to-date delivery times, and read more about customs and duty charges.
Having trouble placing an order or made a mistake while ordering?
How to return your nuraphones for a refund if you’re not completely satisfied.
What to do if your nuraphones aren't working.
Return and warranty information for customers from nura's official Amazon stores.
Information for those who have purchased the nuraphone from a third-party seller.