Welcome to Nura order support!
Here, you’ll find helpful information about your Nuraphone order — from pre-purchase enquires, to shipping and delivery information.
Find our most up-to-date delivery times, and read more about customs and duty charges.
Having trouble placing an order or made a mistake while ordering?
How to return your Nuraphones for a refund if you’re not completely satisfied.
Return and warranty information for customers from Nura's official Amazon stores.
Information for those who have purchased the Nuraphone from a third-party seller.