From time to time, you’ll see a message on the Nura app asking you to update your Nuraphones. You can also check if your Nuraphones needs updating at any time:
Open the Nura app with your Nuraphone connected via Bluetooth.
Then tap on the Menu icon at the top left ( ).
Tap on Device Settings > Software update.
If your NuraLoop needs updating, then tap Begin.
- Remove the Nuraphones from your head, place it next to your phone and leave app open with the screen turned on. The firmware update will take around 20 minutes to complete. Once completed you will be prompted to reconnect to the NuraLoop within your devices Bluetooth® settings.
Your Nuraphone is now updated.
Having issues updating your Nuraphones?
If you're having trouble updating your Nuraphones, simply close and reopen the app and restart the process.
Still unable to update?
If you're unable to update after following the previous instructions, please contact us here.