— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users

/G2

Support
Everything you need to know about /G2 software upgrade

/G2: Bluetooth QuickSwitch

/G2 adds Bluetooth QuickSwitch to your nuraphones, allowing you to easily swap between your paired devices, without worrying about disconnecting. 

 

Using Bluetooth QuickSwitch:

Within the first two minutes of popping your nuraphones on your head, your nuraphones will be in discoverable mode and you can swap between your phone, computer and more while listening - without having to disconnect from any previously paired devices.  

If your nuraphones aren't swapping to your chosen device, please see our Bluetooth troubleshooting guide.  


Please note: when connecting to your nuraphones with a Windows computer, your computer will automatically pair with your nuraphones again. Make sure to turn off your computer's Bluetooth or select your other device as the primary output. 


To access discoverable mode: 


DiscoverableMenu_01.jpg 1. Go to your menu in the nura app.
settings.jpg 2. Navigate to nuraphone settings.
DiscoverableMenu_03.jpg
3. Select 'Enter Discoverable' mode.




From here you can connect your preferred devices to your nuraphones. 








Computers 

Mac/ Bluetooth

1. Put your nuraphones on your head and remove all cables.
2. Open your Mac’s “System Preferences” > “Bluetooth”.
3. Select “nuraphone XXX”.
“XXX” will be your nuraphones’ unique 3-digit pairing number.

macbluetooth.jpg 4. Your nuraphones are now connected!

Windows/ Bluetooth 

1. Put your nuraphones on your head and remove all cables.

2. Select the Bluetooth icon from your computer’s taskbar (bottom-right).
pcbluetooth1.jpg3. From “Bluetooth & other devices”, select “Add Bluetooth or other device”.4. Select “nuraphone XXX”.
“XXX” will be your nuraphones’ unique 3-digit pairing number.

soundoutputpc.jpg5. Your nuraphones are now connected!

Mac/Cable

1. Open your Mac’s “System Preferences” > “Sound”.
2. Select “nuraphone XXX” as the output device.

Windows/Cable 

1. Right-click on the volume button in your taskbar.
2. Select “Playback devices”.
3. Right-click on “nuraphone XXX” and click “set as default device”. 

If you’re having trouble connecting your nuraphones to your computer, please see our connecting your nuraphones to a computer troubleshooting guide.

 

TVs

Audio configurations on TVs vary. Please check the nuraphone’s Bluetooth system requirements and your TV’s compatibility.

 

External DACs (digital-to-analog converter)

Audio jack configurations on DACs vary. Where possible, use a digital cable (USB, Lightning) as the nuraphone has a built-in DAC and headphone amplifier.
For a 3.5 mm jack, use the nura analog cable.

 

Consoles

You can connect the nuraphone to a PlayStation® controller, and some Xbox® controllers, using the nura analog cable. You will not be able to use voice chat functions with your nuraphone.

You’re unable to connect the nuraphone to PlayStation® or Xbox® consoles via Bluetooth as they have their own licensed options.

 

Bluetooth network adapter (dongle)

The nuraphone isn’t optimised for Bluetooth dongles. If connecting with a dongle, make sure it’s Qualcomm® aptX-HD™ compatible.

 

Aeroplane adaptors

Audio jack configurations on aeroplanes vary. For a 3.5 mm jack, use the nura analog cable.

 

Need further help? 

Please contact us.




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