Nura's personalisation technology is not fully optimised in providing personalised sound to those with specific hearing needs, tinnitus or those in the Deaf and Hard of Hearing communities.
Nura uses an Otoacoustic Emissions (OAE) Test to map your hearing sensitivities. To do this, it plays an interpolation of frequencies into your ear and Nura's in-built microphones record how your ear responds. If it is unable to detect enough Otoacoustic response for this test, it may not be able to successfully create a hearing profile.
As we cannot guarantee the results for specific hearing requirements, we offer a 30-day Satisfaction Guarantee on all outright Nura devices purchases from nuraphone.com. Please note that this guarantee only applies to outright purchases of Nura devices, and not to NuraNow subscriptions.
This gives you an opportunity to find out for certain if either the Nuraphone or Nuraloop sounds better for you.
Please also note that any hearing device needs to be removed before Nura devices be used.
Looking for more information?
Please contact us.