— The nuraphone /G2
via a software upgrade
New app and firmware available
— for all existing and future nuraphone users


Everything you need to know about your nuraphone


Everything you need to know about /G2 software upgrade

Getting started overview

Welcome to nura support!  

Here you’ll find everything you need to get started with your nuraphones.

Set up your nuraphones:

What's inside the nuraphone box 

Find everything you need to get started inside the nuraphone box.

Downloading the nura app and system requirements 

Use the nura app to set up your nuraphones and adjust your settings.

Pairing your nuraphones

Connect with Bluetooth to set up your nuraphones and listen wirelessly. 

Personalising your nuraphones 

Create your unique hearing profile and hear your favourite music like never before. 

The nuraphone:


Connecting your nuraphones to other products

Connect your nuraphones to a computer, TV and many other devices.

Charging your nuraphones 

Check and recharge your nuraphones’ battery.  

Cleaning the nuraphone

Changing your nuraphones' ear tips

Powering your nuraphones on/off 

Your nuraphone automatically recognises when to power off and on. 

Making and receiving calls with your nuraphone

Use your nuraphones to make and receive calls with Bluetooth or Lightning cable. 

Safety information 


The nura app: 

Your profile 

Learn more about what your profile means and how to add, change, delete and share profiles.

Upgrading your nuraphones to /G2

Download /G2 and access a range of new and highly anticipated features.

Using offline mode 

Access the nura app and control your nuraphones without connecting to the internet.

Using Social Mode™ and active noise cancellation (ANC)

Choose if you want to hear what’s going on around you, or tune out everything but your music. 

Customising your nuraphones' touch buttons

Perform helpful functions with your nuraphones’ touch buttons.  

Choosing your Immersion

Adjust your nuraphones’ ear cup bass drivers.  

Refer a friend

Give your friends an exclusive 10% off and get a free nuraphone when you successfully refer 6 people.  

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