Welcome to Nura support!
Here you’ll find everything you need to get started with your Nuraphones.
Set up your Nuraphone
What's inside the Nuraphone box
Find everything you need to get started inside the Nuraphone box.
Downloading the Nura app and system requirements
Use the Nura app to set up your Nuraphones and adjust your settings.
Connect with Bluetooth to set up your Nuraphones and listen wirelessly.
Create your unique Hearing Profile and hear your favourite music like never before.
The Nuraphone
Connecting your Nuraphones to other products
Connect your Nuraphones to a computer, TV and many other devices.
Check and recharge your Nuraphone’s battery.
Changing your Nuraphone's ear tips
Powering your Nuraphones on/off
Your Nuraphones automatically recognise when to power off and on.
Making and receiving calls with your Nuraphones
Use your Nuraphones to make and receive calls with Bluetooth or Lightning cable.
The Nura app
Learn more about what your Hearing Profile means and how to add, change, delete and share profiles.
Upgrading your Nuraphones to /G2
For pre-July 2018 units, download /G2 and access a range of new and highly anticipated features.
Access the Nura app and control your Nuraphones without connecting to the internet.
Using Social Mode™ and active noise cancellation (ANC)
Choose if you want to hear what’s going on around you, or tune out everything but your music.
Customising your Nuraphone's touch buttons
Perform helpful functions with your Nuraphone’s touch buttons.
Adjust your Nuraphone’s ear cup bass drivers.
