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Everything you need to know about your nuraphone


Everything you need to know about /G2 software upgrade

Safety Information

Your nuraphone has been designed and tested with the strictest of consideration for safety and comfort, but please note: exposure to any loud noise at or above 85 Decibels (dB) (approximately the same volume of a food blender) can cause gradual hearing loss.

We recommend due to the clarity and sound isolation of the nuraphone you will not need to listen to your music as loudly as with many conventional headphone products.

However, please adhere to the safety instructions below and use your nuraphone, particularly in Immersion Mode, responsibly.



Information via the National Institute on Deafness and Other Communication Disorders


Monitor your use. Hearing loss is a function of loudness versus time. The louder it is, the less time you can be exposed to it. The softer the volume, the longer you can listen. For example, 8 hours at 85 dB causes as much damage as 4 hours at 88 dB, 2 hours at 91 dB, or just 15 minutes at 100 dB.


Do not listen to music at a high volume for any extended period.


Do not listen to music in the ‘front row’ setting in Immersion Mode at high volume for any extended period.


Only use your nuraphone whilst volume on your device is set at a comfortable, moderate level.


Use caution and follow applicable laws regarding mobile phone and headphone use if using the nuraphone for phone calls while driving. Some jurisdictions impose specific limitations such as single earpiece use while driving. 


Be aware that sounds that you may rely on as reminders or warnings i.e. alarms, message tones and incoming calls may vary while using your nuraphone.


If you experience a warming sensation or loss of hearing remove nuraphones immediately.


If your nuraphone emits a loud or unusual noise, do not use and contact NURA® Customer Experience Experts immediately.


Due to the noise isolating Inova™ technology do not use the nuraphone any time where an inability to hear may present a danger to yourself or others. For example whilst driving, riding a bicycle, a construction site, in or near traffic.


Charging your nuraphone must only be with certified NURA® cables.


Charging your nuraphone should be done only in accordance with instructions in this user guide.



Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional.



This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.



Removal of the rechargeable lithium ion battery in this product should be conducted only by a qualified professional. 



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